Attention, DEFAULTED loan borrowers: Due to a system conversion, our Debt Recovery department will be closed from Thursday, 5/7/2015, through Tuesday, 5/12/2015. During this time, we will not be able to answer telephone calls, return voice mail messages, or respond to any correspondence. We apologize for any inconvenience this may cause. We will reopen at our regular office hours on Wednesday, 5/13/2015. If you have questions, please call us at 800-928-4241 prior to Thursday, 5/7/2015.