Contact Us

General Inquiries 502.696.7200
Media Inquiries 502.329.7100

Loan Programs

Student Inquiries 800-928-8926
Debt Recovery 800-928-4241
Default Aversion 800-928-5327
Advantage Education Loan Originations 800-988-6333

Customer Relations :: 800.928.8926

General Contact   My Kheaa
Ombudsman (Problem Resolution)   My Kheaa
KHEAA-Alabama 800.721.9720 My Kheaa

Financial Affairs

General Contact 800-928-8926

Legal Services

General Contact 800-693-8211  

Pursuant to Kentucky's Open Records Act, Kentucky Revised Statutes 61.870, et. seq., records maintained by public agencies are subject to review by members of the public. While there are exceptions to this general rule, most public records can be inspected upon submission in writing of a request to inspect and/or copy records. As a state agency, the Kentucky Higher Education Assistance Authority ("KHEAA") is subject to this Act. Therefore, anyone desiring to review records maintained by KHEAA may submit a written request to KHEAA's Legal Services Division by mail or facsimile to the address or fax number below. This request may also be submitted electronically by clicking on the link above. The request should describe with specificity the documents being requested. Finally, please note that, per KRS 61.874(1) and (3), KHEAA charges a nominal fee (currently $.10 per page) if photocopies of records are requested.

Open Records Mailing Address

Attn: Mr. Miles F. Justice, Esq.
PO Box 798
Frankfort, KY 40602-0798

Office of Technology

Computer Services
Network Services
Quality Assurance
Systems Development